Example projects B
Intellectual property- Client and prospective client research
We extend our strong analytical concepts into the legal field of intellectual property. We are collaborating with one of the top three global providers of trademark watching services. Through our research, we will identify gaps between expectations and perceptions, with regards to the product offering and the delivery of service amongst existing and potential clients. Many areas will be highlighted, including at least: CRM, sales, linguistic skills, legal matching tools, operations management, database management and the use of technology.
FX front-office/ operations study
We undertake client satisfaction surveys. Segmenting corporate, leveraged and real money investors, rating the client on its operational capabilities, ranging from technology to relationship aspects of the service offered across products, benchmarking this against its competitors. The Credit Study The Credit Study looks into the relationship between banks and the buyers of credit products worldwide. Through interviewing the major institutions active in this market, ClientKnowledge not only produces an authoritative research-based study into the drivers shaping the market, but also in-depth analysis of how banks and intermediaries can best position themselves within it. The study covers the areas of sales, trading, research and e-commerce. |
ClientStudies