ClientKnowledge's expertise
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We undertake relevant incisive, accurate, up-to-the-minute research and analysis, delivering
actionable knowledge to support decisions that impact profits.
ClientKnowledge gathers client research in three ways:
1. independent interview research
2. customer client data 3. selective third party databases.
• Club studies (syndicated annual research projects) - FX Study - Client Banking Study • Bespoke research (delivering solutions to specific problems) - Interview based - Tracking industry trends - Benchmarking - Aimed at driving client action
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ClientKnowledge clearly differentiates itself by insightful analysis we provide. We have the
expertise to determinebusiness priorities based on analysing client research in a way that
cannot be obtained through anecdotal conversations with clients alone or by viewing raw data.
Value management tools:
• Managed Models
- Unique FX analytics for trading instruction sets
• ClientVaR
- Calculates the risk and opportunity of the future revenue from the client
• ClientVaR driven ClientTargeting
- Improved precision of segmentation analytics
• ClientVaR driven ResourceTargeting
- Improved accuracy of spending decisions
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| We then apply our conclusions against business constraints and objectives to ensure that
there are clear directional action points that can be implemented as a result of the analysis.
This can be through meetings with different layers of management and workshops.
Our success is predicated upon our work being implemented
• Managed Models - FX trading performance benchmark • Revenue enhancement
- Customer management - Marketing - Pricing - Product management • Strategic planning • Business unit growth strategy • New product development • Business processes and technology review • Insight papers • Foresight papers
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About ClientKnowledge